Shipping policy
At RMB, we are committed to delivering your orders quickly and safely.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Delivery typically takes 7–8 working days. Shipping times may vary slightly depending on your location. Deliveries to remote areas may take longer.
Shipping Charges
Shipping costs are calculated based on your location and order size. From time to time, RMB may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive tracking details so you can monitor your delivery in real time.
Delays & Issues
While we strive to deliver on time, delays may occasionally occur due to unforeseen circumstances. If your order is delayed or you face any issues, please contact our support team—we will resolve it as quickly as possible.
Customer Satisfaction
RMB prioritizes customer satisfaction and ensures a smooth and reliable delivery experience for every order.